Legal Document

tg377 Terms & Conditions

Please read all the terms and conditions below carefully before using this platform. By accessing the site or opening an account, you are agreeing to these terms.

Last updated: January 2026 | This document has been prepared by the tg377 authority.
1

General Provisions

These terms and conditions ("Terms") apply to every individual ("User" or "you") who uses the tg377 platform and all its services. tg377 is one of Bangladesh's trusted online gaming platforms, offering a range of entertainment services including slots, live casino, cricket and football betting.

By accessing, browsing, or opening an account on this website, you will be considered to have fully read, understood, and accepted all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

These terms may be updated from time to time. Continuing to access the site after any changes will be considered as your acceptance of the updated terms.

tg377 is a platform protected by SSL encryption and operated under a fair play policy. We are committed to protecting the safety and interests of all our users.

2

Eligibility & Registration

2.1 Age Requirement

To open an account and use the services on tg377, you must be 21 years of age or older. Use of this platform by minors ("for persons aged 21 and above only") is strictly prohibited. We may request the necessary documents for age verification at any time.

2.2 One Account Rule

Each individual may open only one account. If the same person operates multiple accounts, those accounts will be closed and the associated balances may be forfeited.

2.3 Providing Accurate Information

You must provide true, accurate, and complete information at the time of registration. If false or misleading information is provided, tg377 reserves the right to close the account at any time.

  • Correct name and date of birth
  • Active and valid contact information
  • Details of a valid and active payment method
  • Documents required for identity verification
3

Account Management

3.1 Password Security

It is your responsibility to keep your account password and login details completely confidential. This information must not be shared with any third party. If you suspect any unauthorized access, contact us immediately.

3.2 Account Transfer Prohibited

Selling, transferring, or allowing another person to use any account is strictly prohibited. Each account is for the personal use of the original registered holder only.

3.3 Account Verification

tg377 may conduct a Know Your Customer (KYC) process at any time. Completing this verification may be mandatory before making withdrawals or accessing certain services. Failure to provide the required documents may result in the account being temporarily suspended.

4

Deposits & Withdrawals

4.1 Accepted Payment Methods

tg377 currently accepts the following payment methods: bKash, Nagad, Rocket, and bank transfer. Transactions through any method other than these specified ones will not be accepted.

4.2 Deposit Limits

The minimum deposit amount is ৳500 (the same for all payment methods). Deposited funds must be sent from a payment method registered in the account holder's own name.

4.3 Withdrawal Conditions

  • Minimum withdrawal amount is ৳1,000
  • Withdrawal requests are generally processed within 30 minutes to 3 hours
  • Withdrawals can only be made from verified accounts
  • Withdrawals are generally required to be made through the same payment method used for the deposit
  • Winnings related to bonuses cannot be withdrawn until the approved bonus wagering requirements have been met
Important: Transactions through third parties are strictly prohibited. If a suspicious transaction is identified, the account may be suspended until the investigation is complete.

4.4 Source of Funds

You confirm that all funds deposited on the platform come from legitimate sources and are not connected to money laundering or any other illegal activity.

5

Bonuses & Promotions

5.1 Welcome Bonus

tg377 offers new members a 100% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳500 is required to claim this bonus.

Example: Deposit ৳1,000 and get ৳1,000 bonus — total balance will be ৳2,000. Or deposit ৳18,000 and get the maximum ৳8,000 bonus — total balance will be ৳26,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to every bonus. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus amount.

Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered — after that, winnings from the bonus can be withdrawn.

5.3 General Bonus Terms

  • Each bonus offer can be used only once
  • Bonus balance cannot be withdrawn directly — wagering requirements must be completed first
  • Bonuses may not apply if a deposit is made through a method other than bKash, Nagad, Rocket, or bank transfer
  • tg377 reserves the right to modify or withdraw any bonus offer at any time
  • If an attempt is made to claim bonus benefits through multiple accounts, all associated accounts will be closed
6

Gaming Rules

6.1 Fair Play Policy

tg377 operates entirely under a fair play policy. All games are run using software from recognized technology providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others). Game outcomes are determined by a Random Number Generator (RNG), which operates independently without any human intervention.

6.2 Technical Issues

If a round is left incomplete during a game due to a technical error or disconnection, it will generally be settled according to server logs. In such cases, contact our support immediately.

6.3 Betting Rules

Bets placed in the sports betting section will be settled according to specific rules. If a match is cancelled or postponed, the bet amount is generally refunded, though specific conditions apply.

7

Prohibited Activities

The following activities are strictly prohibited on tg377:

  • Any form of fraud, manipulation, or attempting to gain an advantage through dishonest means
  • Using automated software, bots, or scripts to gain a gaming advantage
  • Using multiple accounts to benefit from bonuses or promotions
  • Money laundering or transactions involving illegal funds
  • Attempting to hack or gain unauthorized access to the platform's security systems
  • Deceiving or harassing other users
  • Exploiting system errors to gain an unfair advantage and failing to report it
If such activities are detected, the associated account will be immediately closed, the balance may be forfeited, and legal action will be taken if necessary.
8

Intellectual Property & Ownership

All content on the tg377 platform — logos, designs, text, graphics, software, and other elements — is protected under the intellectual property rights of tg377 or its licensors. Copying, modifying, distributing, or using any content for commercial purposes without prior permission is prohibited.

Users are granted a limited and revocable permission to use the platform for personal, non-commercial purposes only. This permission does not transfer any intellectual property rights.

9

Limitation of Liability

tg377 bears no responsibility in the following cases:

  • Issues arising from internet disconnection or faults with the user's device
  • Financial loss resulting from the user's own negligence or unintentional errors
  • Delays or failures by third-party payment providers
  • Force majeure events — natural disasters, cyberattacks, and similar circumstances
  • Service interruptions during scheduled platform maintenance

tg377 always strives to keep its services uninterrupted. Our support team is available around the clock to resolve any issues quickly.

10

Account Closure

10.1 Closure at the User's Request

You may request to close your account at any time by contacting our support. Please withdraw any available balance before closing your account.

10.2 Closure at tg377's Initiative

tg377 reserves the right to close or suspend any account for the following reasons:

  • Violation of these Terms
  • Fraud or dishonest activity
  • Failure to complete identity verification
  • Extended period of inactivity
  • Direction from a regulatory authority

10.3 Responsible Gaming Break

As part of responsible gaming, you may request a temporary or permanent account break yourself. Visit our Responsible Gaming page to learn more.

11

Privacy & Data Protection

tg377 is fully committed to protecting your personal information. Our platform uses SSL encryption technology to keep all data secure. To learn in detail how we collect, store, and use your information, please read our Privacy Policy page.

We never sell your personal information to third parties. However, information may be shared when legally required by regulators, law enforcement agencies, or for fraud prevention purposes.

12

Changes to Terms & Dispute Resolution

12.1 Right to Modify Terms

tg377 may update these Terms at any time, with or without prior notice. Updated terms will take effect as soon as they are published on the website. Continuing to use the platform after any changes will be considered as your acceptance of the new terms.

12.2 Dispute Resolution

In the event of any dispute or complaint, please contact our support team first — we aim to resolve all issues through discussion. The support team is ready to review your issue and provide a resolution promptly.

12.3 Applicable Law

These terms and conditions are governed and interpreted in accordance with applicable laws. The relevant court will determine the competent jurisdiction for any legal matters.

Our support team is available 24/7 for any questions or concerns — in both Bengali and English.

Have questions? Ready to help

Live Chat Support

Our expert team is by your side 24/7. Get instant support in Bengali and English.

Start Live Chat

Email Support

For detailed questions or complaints, write to our support email.

Frequently Asked Questions

Find answers to commonly asked questions on our FAQ page.

View FAQ