tg377's Privacy Policy

1 Introduction & Scope of Policy

tg377 is a safe and reliable online gaming platform offering slots, live casino, and sports betting services for users in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental right, and respecting that right is our responsibility.

This policy clearly describes the following:

• What types of information we collect and why.
• How that information is stored and processed.
• When and with whom information may be shared.
• What rights you have over your information.
• What technologies we use to protect your information.

This policy applies to the main tg377 website and all related services. It does not apply to third-party websites or services.

2 Information We Collect

tg377 collects only the information necessary to provide our services. We never collect unnecessary personal information.

2.1 Registration & Account Information

When you create an account or log in to tg377, we may collect the following information:

• Full name and username.
• Email address and mobile number.
• Date of birth (for age verification — only those aged 21 or above may open an account).
• Password (stored in encrypted form, never readable directly).
• Preferred language and communication method.

2.2 Financial & Identity Verification Information

To ensure secure transactions and prevent fraud, we may collect:

• National ID (NID) or passport details (for identity verification).
• bKash, Nagad, or Rocket mobile banking number.
• Bank account details (for bank transfers).
• Transaction history and amounts.

2.3 Automatically Collected Information

When you visit or use the tg377 website, our system automatically collects the following technical information:

• IP address and device type.
• Browser type, version, and language settings.
• Operating system information.
• Date and time of site access.
• Pages visited and session duration.
• Cookie and local storage data (see details below).

3 Purpose of Using Information

tg377 uses collected information only for specific and legitimate purposes. We never misuse your information or sell it commercially to third parties.

• Account Management: To create, maintain, and secure your account.
• Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
• Identity Verification: To prevent fraud and misuse, and to verify age.
• Customer Support: To resolve your questions and complaints.
• Platform Improvement: To enhance the user experience and identify technical issues.
• Responsible Gaming: To identify unusual usage patterns and provide assistance when needed.
• Legal Compliance: To comply with applicable laws and regulations.

4 Information Sharing & Disclosure

tg377 does not sell or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

To operate our business, we work with certain trusted third-party technology and service providers, such as payment processing companies, cybersecurity service providers, and server infrastructure providers. Only the minimum information necessary for their specific tasks is shared with these partners. They may not use this information for any other purpose.

4.2 Legal Obligations

If required to fulfill a court order, a lawful directive from a government authority, or a requirement under applicable law, tg377 may be obligated to provide relevant information to the authorities.

4.3 Fraud Prevention

Information may be shared with relevant authorities for the purpose of preventing and investigating fraud, money laundering, or other illegal activities.

5 Cookies & Tracking Technologies

tg377 uses cookies and similar technologies to improve site functionality and make your browsing experience easier. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions and run the core functions of the site. Disabling these will prevent the site from working properly.
• Performance Cookies: To analyze which parts of the site are used most and to improve service quality.
• Functionality Cookies: To remember your preferred language and other settings.

You can control or reject cookies by changing your browser settings. However, this may limit some features of the site.

6 Data Security Measures

tg377 uses industry-leading technologies and practices to protect your information. Our security framework operates on the following levels:

• SSL/TLS Encryption: Every exchange of information between your browser and our servers is protected by SSL encryption.
• Password Hashing: Your password is never stored directly — advanced cryptographic hash algorithms are used.
• Firewall & Intrusion Detection: Our infrastructure is continuously monitored and suspicious activity is automatically blocked.
• Two-Factor Authentication: Two-step verification is available for added security.
• Restricted Access: Only authorized staff can access specific data, and every access is logged.
• Regular Security Audits: Our systems undergo regular security testing.

7 Data Retention & Deletion Policy

tg377 retains your information only for as long as it is necessary or legally required.

• Information for active accounts is retained until the account is closed.
• Financial transaction data is retained for a set period as required by law.
• After a request to close an account, personal information is securely deleted or anonymized in an appropriate manner.
• Information relevant to legal claims or dispute resolution may be retained for as long as necessary.

8 Your Rights

You have the following rights over your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to have incorrect or incomplete information corrected.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Object to Processing: The right to object to the processing of your information for certain specific purposes.
• Right to Data Portability: The right to receive your information in a structured and readable format.
• Right to Withdraw Consent: Where information is being processed on the basis of your consent, the right to withdraw that consent at any time.

To exercise these rights or if you have any questions, please contact our support team.

9 Protection of Minors' Information

tg377 provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from those under the age of 21. Our registration process includes an age verification step.

If we become aware that a minor has provided information, that information will be promptly deleted and the associated account will be closed.

10 International Data Transfers

tg377 is a platform operated primarily for the Bangladesh market. However, some of our technical infrastructure may be operated on international servers. In such cases:

• Data transfers occur only through trusted partners.
• Industry-standard encryption is used for all data transfers.
• International partners are contractually bound to adhere to the standards of this privacy policy.

11 Third-Party Links

The tg377 site may sometimes contain references to external services. These third-party sites or services have their own privacy policies and are outside our control. You are advised to read their privacy policies before using their services.

12 Policy Changes & Updates

tg377 reserves the right to amend this privacy policy from time to time. When significant changes are made:

• A notice will be posted on the site.
• Registered users may be notified by email.
• The effective date of the updated policy will be noted on this page.

Continued use of the site after any changes will be considered acceptance of the new policy. You are therefore advised to check this page regularly.

13 Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy, please contact us. The tg377 support team is available 24 hours a day, 7 days a week.